Patient Services & Billing Coordinator

TMH The Miriam Hospital; Central Falls (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health in Central Falls, RI is seeking a Patient Service Representative to support patient registrations, appointments, referrals, and billing processes across clinics.

The role emphasizes accuracy in demographics, coding, and authorizations, with travel to satellite offices as needed and a commitment to confidential patient data and courteous service. Work shifts cover day hours across multiple clinics in Central Falls, Lincoln, and Providence.

Qualifications

• Two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office.
• Two years experience in a physician's medical office; proficient in English and scheduling.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure payments are obtained and processed.
• Verifies that demographics, referrals, authorizations, codes, and diagnoses are complete and accurate.
• Completes end of day batch and reconciliations within established time frames.
• Provides clerical support for the practice.
• Onboards and guides new employees on department policies and procedures.
• Maintains safety, privacy, and infection control standards.
• Travel to satellite offices may be required.
• Performs other related duties as required.

Skills

Interpersonal skills

English proficiency

Medical office scheduling

Education

Two-year Medical Office Management/Medical Secretary program

Tools

Appointment scheduling software

Job description

Brown University Health in Central Falls, RI is seeking a Patient Service Representative to support patient registrations, appointments, referrals, and billing processes across clinics.

The role emphasizes accuracy in demographics, coding, and authorizations, with travel to satellite offices as needed and a commitment to confidential patient data and courteous service. Work shifts cover day hours across multiple clinics in Central Falls, Lincoln, and Providence.