Patient Services Assistant: Welcoming Care & Scheduling Pro

Grace Health; Battle Creek (MI); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401K match

8 paid holidays

PTO

Job summary

Grace Health in Battle Creek, MI is seeking a front desk/clerical role with base pay of $17.50+ per hour, depending on experience. This position offers 8- and 10-hour shifts and requires strong attention to detail and the ability to multitask in a busy healthcare setting.

The role involves greeting patients, registering them, scheduling appointments, verifying and updating medical records, and guiding visitors through the facility to ensure a positive customer experience.

Qualifications

• High school graduate or GED.
• One year of work experience in a medical organization preferred.

Responsibilities

• Greet, instruct, direct, and schedule patients and visitors.
• Register patients and verify/update medical records.
• Assist visitors with navigation and create a positive customer service experience.

Skills

Customer service

Multitasking

Detail-oriented

Education

High school diploma or GED

Job description

Grace Health in Battle Creek, MI is seeking a front desk/clerical role with base pay of $17.50+ per hour, depending on experience. This position offers 8- and 10-hour shifts and requires strong attention to detail and the ability to multitask in a busy healthcare setting.

The role involves greeting patients, registering them, scheduling appointments, verifying and updating medical records, and guiding visitors through the facility to ensure a positive customer experience.