Patient Services Assistant

Grace Health; Battle Creek (MI); Híbrido; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401K match

8 paid holidays

PTO

Descripción de la vacante

Grace Health in Battle Creek, MI is seeking a front desk/clerical role with base pay of $17.50+ per hour, depending on experience. This position offers 8- and 10-hour shifts and requires strong attention to detail and the ability to multitask in a busy healthcare setting.

The role involves greeting patients, registering them, scheduling appointments, verifying and updating medical records, and guiding visitors through the facility to ensure a positive customer experience.

Formación

• High school graduate or GED.
• One year of work experience in a medical organization preferred.

Responsabilidades

• Greet, instruct, direct, and schedule patients and visitors.
• Register patients and verify/update medical records.
• Assist visitors with navigation and create a positive customer service experience.

Conocimientos

Customer service

Multitasking

Detail-oriented

Educación

High school diploma or GED

Descripción del empleo

Base Pay: $17.50+ (with experience)

This role offers 8 and 10-hour positions

In this position, you will greet, instruct, direct, and schedule patients and visitors. To be successful in this role, you must be detail-orientated and can multitask under pressure. Those key ingredients will assist you with managing appointment schedules, registering patients, and verifying and updating medical records. From registering patients to assisting visitors with navigation throughout our facility, our staff are responsible for creating a positive customer service experience!

Our Work Environment:

Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives.

Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time.

Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.

Benefits

• Medical, vision, dental, life, and disability insurance
• 401K match
• 8 paid holidays
• Generous PTO accrual
• Employee wellness program focusing on physical, mental, and financial wellness

Requirements

• High school graduate or GED
• One year of work experience in a medical organization preferred

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