Rheumatology Front Desk Specialist

Provider Careers at Bronson Medical Group; Battle Creek (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Bronson Rheumatology in Battle Creek is seeking a Practice Support Assistant on a full-time schedule (80 hours per pay period) to support daily front desk and administrative tasks.

The role includes answering phones, greeting patients, scheduling, collecting co-pays, updating demographics, and maintaining medical records in the practice management system, while ensuring patient confidentiality and high service standards.

Qualifications

• High school diploma or GED required.
• 3–6 months of related experience preferred.
• Experience with medical insurance is highly preferred.
• Keyboarding and computer skills; proficiency with a practice management system.
• Ability to organize, file and prioritize multiple tasks; maintain confidentiality.

Responsibilities

• Answer phones, greet patients, scheduling, check-in, and document handling.
• Ensure accurate patient demographics and insurance information.
• Enter charges and payments in the practice management system.
• Prepare encounter forms with correct codes for services.
• Schedule appointments, tests, and referrals per provider needs.
• Maintain patient records and ensure confidentiality and privacy.
• Perform light administrative duties and maintain a clean work area.

Skills

Customer service

Communication

Attention to detail

Time management

Confidentiality

Education

High school diploma or GED

Tools

Medic/MISYS/Tiger

Job description

Bronson Rheumatology in Battle Creek is seeking a Practice Support Assistant on a full-time schedule (80 hours per pay period) to support daily front desk and administrative tasks.

The role includes answering phones, greeting patients, scheduling, collecting co-pays, updating demographics, and maintaining medical records in the practice management system, while ensuring patient confidentiality and high service standards.