Patient Services & Scheduling Specialist

Bronson Healthcare; Battle Creek (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Healthcare's Rheumatology department in Battle Creek seeks a Practice Support Assistant to manage front-desk duties and patient flow. You will greet patients, answer phones, schedule visits, and handle basic clerical tasks with a focus on accuracy and confidentiality.

The role requires a high school diploma or GED and 3–6 months of related experience, with preferred familiarity with MISYS/Tiger or similar practice management systems. Monday–Friday, 8:00am–5:00pm, 40 hours.

Qualifications

• High school diploma or GED with 3–6 months related experience.
• Experience with medical insurance highly preferred.
• Proficient in keyboarding and computer skills; familiarity with hospital software preferred.
• Excellent verbal and written communication and strong customer service skills.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and check-in patients.
• Maintain patient records and confidentiality.
• Process payments and verify insurance information.
• Support registration and central services as needed.

Skills

Keyboarding & computer skills

Professional communication

Customer service

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Healthcare's Rheumatology department in Battle Creek seeks a Practice Support Assistant to manage front-desk duties and patient flow. You will greet patients, answer phones, schedule visits, and handle basic clerical tasks with a focus on accuracy and confidentiality.

The role requires a high school diploma or GED and 3–6 months of related experience, with preferred familiarity with MISYS/Tiger or similar practice management systems. Monday–Friday, 8:00am–5:00pm, 40 hours.