Patient Services Assistant

Lawall Prosthetics & Orthotics; Lawrenceville (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Lawall Prosthetics & Orthotics in Lawrenceville, NJ is seeking a friendly Medical Receptionist to support daily operations of a busy office. You will be the first point of contact for patients and visitors, ensuring a welcoming and professional experience.

The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced medical setting, contributing to smooth clinic workflow.

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist in a busy medical office preferred.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a team environment.
• Basic computer skills and familiarity with Microsoft Office.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take messages.
• Schedule and confirm patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient demographic and contact information.
• Collect and verify necessary patient paperwork.
• Assist with scanning, filing, and maintaining patient records.
• Communicate with patients and staff regarding appointment-related questions.
• Provide general administrative and clerical support to the office.
• Maintain an organized and professional reception area.
• Perform other administrative duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

We are seeking a friendly, organized, and dependable Medical Receptionist to support the daily operations of our Lawrenceville office. This position serves as one of the first points of contact for patients and visitors and is responsible for providing a welcoming and professional experience.

The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to manage multiple administrative tasks in a busy medical office environment.

Essential Duties & Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take messages.
• Schedule and confirm patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient demographic and contact information.
• Collect and verify necessary patient paperwork.
• Assist with scanning, filing, and maintaining patient records.
• Communicate with patients and staff regarding appointment-related questions.
• Provide general administrative and clerical support to the office.
• Maintain an organized and professional reception area.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist experience preferred in busy medical office or hospital.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a team environment.
• Basic computer skills and familiarity with Microsoft Office.

Compensation is commensurate with experience and qualifications. Starting pay will be determined based on relevant administrative, customer service, and/or medical office experience.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.