Patient Services Advocate - Mobile Health Unit, Part-Time

Wayne State University Physician Group; Detroit (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

Wayne State University Physician Group is seeking a Casual Patient Services Representative in Detroit. This role is pivotal as the first point of contact for patients, focusing on customer service and efficient registration processes.

The position requires excellent communication skills and adaptability to various working environments, including outdoor settings. Flexibility with scheduling is necessary, as the representative will work two shifts weekly as needed.

Qualifications

• Ability to communicate effectively, both verbally and in writing.
• Experience with scheduling and billing in a health care environment preferred.
• Ability to adapt to outdoor elements in compliance with the Weather Policy.

Responsibilities

• Provides excellent customer service to deliver a positive patient experience.
• Registers patients and confirms demographic and insurance information.
• Schedules patient appointments and maintains cleanliness in the workspace.

Skills

Customer service

Effective communication

Interpersonal skills

Basic computer skills

Education

High School Diploma or GED

Job description

Wayne State University Physician Group is seeking a Casual Patient Services Representative in Detroit. This role is pivotal as the first point of contact for patients, focusing on customer service and efficient registration processes.

The position requires excellent communication skills and adaptability to various working environments, including outdoor settings. Flexibility with scheduling is necessary, as the representative will work two shifts weekly as needed.