Patient Services Advocate | Front Desk & Scheduling

MCR Health, Inc; Bradenton (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

MCR Health, Inc. is seeking a Patient Service Representative/ASI Cardio to join our Bradenton, FL team. You will be the first friendly face patients see and will help streamline scheduling and information flow for cardiology services.

The role emphasizes accurate check-ins, appointment management, patient communication, and proficient use of EHR systems to ensure a smooth front-office operation and positive patient experiences.

Qualifications

• Minimum of a High School Diploma or GED.
• 6+ months of customer service experience in a fast-paced environment preferred.
• Healthcare experience preferred.

Responsibilities

• Greet patients warmly as the first point of contact.
• Check in patients for appointments and schedule follow-ups.
• Answer calls to schedule appointments and provide information.
• Answer questions about services and hours.
• Call patients to schedule future and same-day appointments.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

EHR software

Job description

MCR Health, Inc. is seeking a Patient Service Representative/ASI Cardio to join our Bradenton, FL team. You will be the first friendly face patients see and will help streamline scheduling and information flow for cardiology services.

The role emphasizes accurate check-ins, appointment management, patient communication, and proficient use of EHR systems to ensure a smooth front-office operation and positive patient experiences.