Patient Experience & Scheduling Specialist

MCR Health, Inc; Bradenton (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

MCR Health, Inc in Bradenton, FL is seeking a Patient Services Representative to provide friendly, efficient front-office support, schedule appointments, and answer patient questions. You will help ensure a smooth check-in process and coordinate reminders and follow-up visits in a fast-paced healthcare setting.

The role emphasizes greeting patients, managing appointment flow, and effective use of EHR systems to support front desk operations and patient care.

Qualifications

• Minimum of a High School Diploma or GED.
• 6+ months of customer service experience in a fast-paced environment preferred
• Healthcare experience preferred

Responsibilities

• Be the first person who greets our patients with a smile
• Check in our patients for their appointments and schedule any needed follow-up appointments
• Answer calls to schedule appointments
• Answer questions about our services and hours
• Call patients to schedule future and same-day appointments

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

MCR Health, Inc in Bradenton, FL is seeking a Patient Services Representative to provide friendly, efficient front-office support, schedule appointments, and answer patient questions. You will help ensure a smooth check-in process and coordinate reminders and follow-up visits in a fast-paced healthcare setting.

The role emphasizes greeting patients, managing appointment flow, and effective use of EHR systems to support front desk operations and patient care.