Patient Services Advocate | Front Desk & Records

Jobtome; Grove City (OH); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is hiring a Patient Services Representative in Grove City, OH. You will work in a collaborative office with other medical professionals in a full-time role, Monday–Friday, 6:45am–4:30pm EST.

Responsibilities include greeting patients, assisting with intake, collecting payments, managing medical records, answering phones, and scheduling appointments, with a strong focus on accurate records and timely processing.

Qualifications

• High School Diploma/GED required.
• 1+ years of experience in healthcare or customer service preferred.

Responsibilities

• Greet patients on arrival and manage wait times.
• Assist with intake processes and document copies.
• Collect co-pays, co-insurance and deductibles; issue receipts.

Skills

Customer service

Microsoft Office

Medical terminology

EMR software

Education

High School/GED

Tools

EMR software

Job description

UnitedHealth Group is hiring a Patient Services Representative in Grove City, OH. You will work in a collaborative office with other medical professionals in a full-time role, Monday–Friday, 6:45am–4:30pm EST.

Responsibilities include greeting patients, assisting with intake, collecting payments, managing medical records, answering phones, and scheduling appointments, with a strong focus on accurate records and timely processing.