Patient Services & Front Office Specialist

Jobtome; Gahanna (OH); Vor Ort; USD 22.000 - 40.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Plan options with HSA

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Zusammenfassung

UnitedHealth Group, via Optum, seeks a Patient Services Representative in Gahanna, OH. You will greet patients, handle intake, collect payments, manage medical records, and schedule appointments in a collaborative office.

Requirements include a high school diploma or GED and 1+ year healthcare admin experience. Proficiency in MS Office and EPIC, plus medical terminology knowledge, are preferred.

Qualifikationen

• High School Diploma or GED required.
• 1+ year admin experience in healthcare.
• Strong MS Office skills (Word, Excel, Outlook).
• Experience with medical insurance.
• EPIC software knowledge.
• Knowledge of medical terminology.

Aufgaben

• Greet patients and manage wait times.
• Assist with intake processes and document copying.
• Collect co-pays, co-insurance and deductibles; issue receipts.
• Manage cashier box and daily deposits.
• Process walk-in patients and visitors.
• Schedule and reschedule appointments.
• Manage medical records (files/scans; prepare for schedule).
• Ensure all correspondence/documents are scanned or filed timely.
• Process requests for medical records release; maintain logs.
• Perform other related duties as assigned.

Kenntnisse

Administrative experience healthcare

MS Office proficiency

EPIC software knowledge

Medical terminology

Scheduling appointments

Customer service

Ausbildung

High School Diploma/GED

Tools

EPIC

Jobbeschreibung

UnitedHealth Group, via Optum, seeks a Patient Services Representative in Gahanna, OH. You will greet patients, handle intake, collect payments, manage medical records, and schedule appointments in a collaborative office.

Requirements include a high school diploma or GED and 1+ year healthcare admin experience. Proficiency in MS Office and EPIC, plus medical terminology knowledge, are preferred.