Patient Services & Administrative Assistant

US-Department-of-Veterans-Affair; Des Moines (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

VA Central Iowa Health Care System seeks a Medical Support Assistant (MSA) to process health and administrative information, using Vista and other PC applications in various care settings. You will contribute to patient flow by handling intake and data indexing, supporting clinicians, and coordinating with multiple departments.

The role requires basic education, compliance with English-language requirements, and the ability to operate in a fast-paced clinic environment across outpatient and

Qualifications

• Citizenship: U.S. citizen.
• Education: High school diploma or GED.
• Experience/KSAs: GS-04/GS-05 requirements and related KSAs as listed in the posting.

Responsibilities

• Receive, intake, and index health and administrative information.
• Interface with PC and Vista applications to support patient care.
• Work across Clinic Based Outpatient Clinic, Telephone Call Center, and Inpatient/Outpatient Clinic.

Skills

Medical terminology

Customer service

Electronic health records

Scheduling appointments

Independent work

Communication skills

Education

High school diploma or GED

Tools

Vista applications

Web-based scheduling

Electronic faxing

Job description

VA Central Iowa Health Care System seeks a Medical Support Assistant (MSA) to process health and administrative information, using Vista and other PC applications in various care settings. You will contribute to patient flow by handling intake and data indexing, supporting clinicians, and coordinating with multiple departments.

The role requires basic education, compliance with English-language requirements, and the ability to operate in a fast-paced clinic environment across outpatient and