Lead Medical Support Coordinator

Veterans Health Administration; Iowa City (IA); On-site; USD 52,000 - 64,000; Full time

Job summary

Iowa City VA Medical Center is seeking a Lead Medical Support Assistant to provide medical administrative support in Specialty Medicine and to effectively plan and execute a wide range of outpatient clinic operations.

The incumbent will coordinate advanced MSA assignments, manage workload and staffing, and serve as a liaison among staff, patients, and the interdisciplinary team to ensure smooth access to care across clinics.

Qualifications

• High school diploma or equivalent required.
• Proficient in spoken and written English.

Responsibilities

• Coordinate advanced MSA assignments and workflow across interdisciplinary settings.
• Manage daily workload assessments and staffing coverage; ensure proper staffing and coverage.
• Provide guidance on policies and procedures and maintain staff schedules.
• Act as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.

Skills

Medical terminology

Interdisciplinary coordination

Patient systems

Time management

Staff training

Staffing management

Education

High school diploma / GED

Job description

Iowa City VA Medical Center is seeking a Lead Medical Support Assistant to provide medical administrative support in Specialty Medicine and to effectively plan and execute a wide range of outpatient clinic operations.

The incumbent will coordinate advanced MSA assignments, manage workload and staffing, and serve as a liaison among staff, patients, and the interdisciplinary team to ensure smooth access to care across clinics.