Patient Services Admin – Montrose Clinic, Scheduling

Denver Recovery Group, LLC; Montrose (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Retirement fund

Accrued sick time

Health insurance

PTO

11 Paid Holidays/yr

Job summary

Denver Recovery Group, LLC is seeking a Full-time front desk/office coordinator for our Montrose Clinic in Montrose, CO. Work hours are Monday–Friday with occasional Saturdays; starting pay is $21/hr with a 90-day probationary raise and 1.5x overtime.

Primary duties include patient intake processing, billing, scheduling, and coordination with clinical staff. The role emphasizes accurate data entry in Methasoft, Medicaid verification, patient communication, and maintaining a safe, organized

Responsibilities

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Ensuring effective communication among various departments in the clinic.
• Checking in patients through the Methasoft system and entering all new patient information into Methasoft.
• Advise nurse if a patient appears impaired at check-in before dosing.
• Collecting patient fees, entering them accurately in Methasoft, and ensuring immediate safe deposit of payments.
• Scheduling patients for intakes and the first follow-up visit with a provider.
• Entering/discharging patients through Central Registry and ensuring intakes are registered with Central Registry before dosing.
• Facilitating the intake process by ensuring patient’s UA and breathalyzer are completed; patient photo is taken and uploaded into Methasoft; appropriate fees are collected, if applicable; all consents have been signed prior to the medical intake appointment.
• Monitoring the provisers' schedule and advising when patients are ready for an appointment.
• Maintaining appropriate boundaries in all contact with patients and coworkers.
• Maintaining confidentiality of sensitive data and patient identities.
• Making copies of Intake forms, Patient Handbooks assembling charts, and ensuring a ready supply of intake bags for new patient admissions.
• Checking Medicaid eligibility monthly and uploading verification into Methasoft.
• Ensuring a safe work environment for employees and patients.
• Ensuring an adequate inventory of supplies and equipment, maintaining office equipment, scheduling repairs whenever necessary, and ensuring systems are up-to-date.
• Deliver medication to approved off-site partners, including sober living facilities, correctional facilities, jails, and other authorized locations.
• Performing other duties as assigned.
• Participating in meetings.
• Staying up-to-date on industry standards through continuing education, participating in workshops, and learning about new front office procedures.
• Occasionally involving light work: exerting up to 30 pounds of force and/or lifting up to 30 pounds.
• At least one year of recovery from substance abuse is preferred.

Job description

Denver Recovery Group, LLC is seeking a Full-time front desk/office coordinator for our Montrose Clinic in Montrose, CO. Work hours are Monday–Friday with occasional Saturdays; starting pay is $21/hr with a 90-day probationary raise and 1.5x overtime.

Primary duties include patient intake processing, billing, scheduling, and coordination with clinical staff. The role emphasizes accurate data entry in Methasoft, Medicaid verification, patient communication, and maintaining a safe, organized