Administrative Assistant - ALL CLINIC Float

Denver Recovery Group, LLC; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Retirement plan

Medical, Dental and Vision insurance

Accrued Sick

Accrued PTO

11 Paid Holidays/yr

Overtime paid 1.5

Job summary

Denver Recovery Group, LLC is seeking an Administrative Assistant to float among Front Range Clinics from Boulder to Colorado Springs, with occasional statewide travel. The role is 40 hours per week with a varying schedule based on clinic needs.

Responsibilities include answering calls, scheduling patients, facilitating intake, and maintaining confidentiality of sensitive information. Travel and adaptability are required to cover clinics and support team workflows.

Qualifications

• Teamwork and collaboration with clinic staff.
• Clear communication with patients and colleagues.
• Strong organizational and time-management abilities.
• Desire to help others and provide excellent service.

Responsibilities

• Cover clinics when PTO and sick time is requested.
• Travel to Front Range clinics as needed.
• Adjust schedules when someone calls out or is a no-show.
• Support supervisor with tasks to improve processes and flows.
• Answer phones and route inquiries to the right staff.

Skills

Teamwork

Communication skills

Organized

Reliable

Desire to help others

Job description

This position is for an Administrative Assistant who will float between all Front Range Clinics from Boulder to Colorado Springs and occasionally travel to others through out the state.

40 hours per week; schedule will vary on company needs.

Job duties and responsibilities include but are not limited to:

• Cover clinics when PTO and Sick time is requested
• Ability to travel to all clinics
• Ability to be flexible and pivot when necessary
• Adjusting your schedule at moments when someone calls out or is a no-show
• Support supervisor in additional assigned tasks to improve system processes and flows
• Answer phone calls from other admins outside of your shift to monitor coverage needs and support as necessary
• Track the Google Spaces and ensure response to chats to help support other team members
• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Ensuring effective communication among various departments in the clinic.
• Checking in patients through the Methasoft system and entering all new patient information into Methasoft.
• Collecting patient fees, entering them in EMR
• Scheduling patients
• Facilitating the intake process
• Maintaining appropriate boundaries in all contact with patients.
• Maintaining confidentiality of sensitive data and patient identities.
• Making copies, assembling charts, and ensuring supply available for admissions
• Checking Medicaid eligibility
• Ensuring a safe work environment for employees and patients.
• Ensuring an adequate inventory of supplies and equipment, maintaining office equipment,
• Participating in meetings
• Performing other duties as assigned.
• Staying up-to-date on industry standards through continuing education, participating in workshops, and continually learning about new front office/receptionist procedures.
• Occasionally involving light work: exerting up to 20 pounds of force and/or lifting up to 20 pounds.

We Are Looking For Someone Who

• Works well in a team environment.
• Has strong communication skills.
• Is organized and reliable.
• Has a desire to help others.

Benefits

• Retirement plan
• Medical, Dental and Vision insurance
• Accrued Sick
• Accrued PTO
• 11 Paid Holidays/yr
• Overtime paid 1.5

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

All candidates selected for employment must successfully complete a pre-employment drug screening as a condition of employment. Employment offers are contingent upon satisfactory completion of the required screening. DRG reserves the right to rescind an employment offer if the candidate does not successfully pass the required pre-employment drug screening.