Administrative Assistant - WEEKEND & Float

Denver Recovery Group, LLC; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement fund

Accrued sick time

Health insurance

Accrued PTO

11 Paid Holidays

Job summary

Denver Recovery Group, LLC is hiring for a full-time front desk/administrative position at our Denver, CO clinic. You will answer phones, greet patients, collect fees, enter data in Methasoft, and support intake and transfer procedures under the supervision of clinical staff.

The role requires reliable team player with strong communication, attention to detail, and the ability to maintain confidentiality. Shift is Saturday and Sunday 7am–7pm plus two additional 8.5-hour days; starting wage

Qualifications

• Minimum 1 year recovery from substance abuse preferred.
• Strong communication skills and organization are essential.
• Reliable team player with a desire to help others.

Responsibilities

• Answering phones, forwarding calls and taking messages.
• Responding to inquiries about intake and transfer procedures.
• Check-in patients and enter data into Methasoft.
• Collect patient fees and ensure accurate entries and deposits.
• Schedule intakes and first follow-up visits with providers.
• Maintain confidentiality and appropriate boundaries with patients.

Skills

Teamwork

Communication

Organized

Helpful

Job description

This position is for our 2822 E. Colfax Ave Denver Location.

Job Type: Full-time

Shift: Saturday & Sunday 7am to 7pm + 2 additional days 8.5 hour shift TBD

Starting pay $19.29/hr. raise at successful completion of 90-day probationary period.

Job duties and responsibilities include but are not limited to:

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Ensuring effective communication among various departments in the clinic.
• Checking in patients through the Methasoft system and entering all new patient information into Methasoft.
• Advise nurse if a patient appears impaired at check-in before dosing.
• Collecting patient fees, entering them accurately in Methasoft, and ensuring immediate safe deposit of payments.
• Scheduling patients for intakes and the first follow-up visit with a provider.
• Entering/discharging patients through Central Registry and ensuring intakes are registered with Central Registry before dosing.
• Facilitating the intake process by ensuring patient’s UA and breathalyzer are completed; patient photo is taken and uploaded into Methasoft; appropriate fees are collected, if applicable; all consents have been signed prior to the medical intake appointment.
• Monitoring the provisers' schedule and advising when patients are ready for an appointment.
• Maintaining appropriate boundaries in all contact with patients and coworkers.
• Maintaining confidentiality of sensitive data and patient identities.
• Making copies of Intake forms, Patient Handbooks assembling charts, and ensuring a ready supply of intake bags for new patient admissions.
• Checking Medicaid eligibility monthly and uploading verification into Methasoft.
• Ensuring a safe work environment for employees and patients.
• Ensuring an adequate inventory of supplies and equipment, maintaining office equipment, scheduling repairs whenever necessary, and ensuring systems are up-to-date.
• Deliver medication to approved off-site partners, including sober living facilities, correctional facilities, jails, and other authorized locations.
• Performing other duties as assigned.
• Participating in meetings.
• Staying up-to-date on industry standards through continuing education, participating in workshops, and learning about new front office procedures.
• Occasionally involving light work: exerting up to 30 pounds of force and/or lifting up to 30 pounds.
• At least one year of recovery from substance abuse is preferred.

We Are Looking For Someone Who

• Works well in a team environment.
• Has strong communication skills.
• Is organized and reliable.
• Has a desire to help others.

Benefits

• Retirement fund
• Accrued sick time

___________

Health insurance

• Accrued Paid time off (PTO)
• 11 Paid Holidays/yr

___________

A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position. Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening.

___________

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.