Patient Services Admin Assistant (Healthcare)

AdventHealth; Brevard (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth is hiring for a full-time front desk/office assistant in Brevard, NC. The role involves greeting patients, scheduling appointments, collecting copays, and coordinating records and authorizations. Day shift, Monday through Friday with set hours.

Requires a high school diploma and excellent communication. Benefits start on day one, including medical, dental, and vision coverage, plus time off and retirement plan options.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to handle payments and collect co-pays professionally.
• Familiarity with medical office procedures preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers telephone and documents calls promptly.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains insurance information and authorizations as needed.
• Collects copays and other payments per policy.
• Distributes documentation and supports patient care needs.
• Performs other duties as assigned.

Skills

Customer service

Telephone etiquette

Scheduling

Patient interactions

Education

High School Diploma

Job description

AdventHealth is hiring for a full-time front desk/office assistant in Brevard, NC. The role involves greeting patients, scheduling appointments, collecting copays, and coordinating records and authorizations. Day shift, Monday through Friday with set hours.

Requires a high school diploma and excellent communication. Benefits start on day one, including medical, dental, and vision coverage, plus time off and retirement plan options.