Patient Services & Access Coordinator

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Tuition assistance

Career growth opportunities

Job summary

Penn Medicine is seeking a Patient Services Associate for the Hospital of the University of Pennsylvania, in the Patient Access ED Spruce department at 3400 Spruce St, Philadelphia. The role supports patient and customer-centered care, handles calls and inquiries, schedules appointments, updates insurance and billing information, and performs point-of-service activities.

Responsibilities include managing patient flow, assisting in getting pre-authorizations, and ensuring accurate data entry in

Qualifications

• H.S. Diploma/GED (Required)
• 2+ years medical office experience, or 4 years of customer service experience
• Associate of Arts or Science preferred

Responsibilities

• Patient arrival/departure activities and POS procedures as per protocol
• Schedule patient appointments, update EMR, and collect copays

Education

H.S. Diploma/GED

Medical office experience

Customer service experience

Job description

Penn Medicine is seeking a Patient Services Associate for the Hospital of the University of Pennsylvania, in the Patient Access ED Spruce department at 3400 Spruce St, Philadelphia. The role supports patient and customer-centered care, handles calls and inquiries, schedules appointments, updates insurance and billing information, and performs point-of-service activities.

Responsibilities include managing patient flow, assisting in getting pre-authorizations, and ensuring accurate data entry in