Patient Service Supervisor - Multi-Clinic Ops & Training

ConvenientMD; Worcester (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Urgent care services at no cost

Health, dental, and vision coverage

401(k) match after one year

Access to discounts on services and products

Job summary

A leading healthcare provider in Massachusetts seeks a Patient Service Supervisor to manage daily operations and ensure high-quality patient care. This role encompasses team leadership and development, operational oversight, and training. The ideal candidate will have supervisory experience, preferably in a healthcare setting, and must possess excellent organizational and communication skills. This position offers a collaborative team environment focused on professional growth.

Qualifications

• Proven experience in a supervisory role.
• Experience in a healthcare setting or medical reception.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Oversee daily activities of the front desk team.
• Ensure front desk team members adhere to established protocols.
• Monitor patient flow and wait times for efficiency.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Compassion

Education

High school diploma or equivalent

Associate degree

Tools

Electronic health records (EHRs)

Microsoft Office Suite

Job description

A leading healthcare provider in Massachusetts seeks a Patient Service Supervisor to manage daily operations and ensure high-quality patient care. This role encompasses team leadership and development, operational oversight, and training. The ideal candidate will have supervisory experience, preferably in a healthcare setting, and must possess excellent organizational and communication skills. This position offers a collaborative team environment focused on professional growth.