Patient Service Specialist: Scheduling & Front Desk

Asante; Grants Pass (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

Retirement Savings

Paid Time Off

Professional Development

Life insurance

Disability coverage

Employee assistance programs

Job summary

Asante in Grants Pass, OR is seeking a Patient Service Rep to support patient flow and administrative tasks in a community healthcare setting.

You'll greet patients, schedule appointments, handle registrations and preauthorizations, serve as liaison between patients and staff, and maintain records with accurate data entry; this role also acts as cashier and referral clerk, ensuring smooth office operations.

Qualifications

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position is required
• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required.

Responsibilities

• Greeting, instructing, directing patients and visitors
• Scheduling, registering, and obtaining preauthorization for treatment from insuranceers, Medicare, or other agencies for patients
• Serving as liaison between patient and medical support staff; functioning as cashier, receptionist, and referral clerk
• Maintaining records and completing data entry
• Monitoring office services and supplies

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Asante in Grants Pass, OR is seeking a Patient Service Rep to support patient flow and administrative tasks in a community healthcare setting.

You'll greet patients, schedule appointments, handle registrations and preauthorizations, serve as liaison between patients and staff, and maintain records with accurate data entry; this role also acts as cashier and referral clerk, ensuring smooth office operations.