Patient Service Specialist: Registration & Billing

Endeavor-Health; Naperville (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition Reimbursement

Free Parking

Paid Time Off

Retirement with Company Match

Health Savings Account Options

Job summary

Endeavor Health in Naperville is seeking a Patient Service Representative to handle pre-registrations, registrations, and revenue-cycle tasks for diverse patient streams. You will manage data collection, insurance verification, and payment processes while ensuring patient comfort and accuracy.

Ideal candidates bring healthcare front-desk experience, strong data entry, and knowledge of medical terminology, with bilingual abilities preferred.

Qualifications

• High School or GED required.
• Associates degree preferred in Business Administration/Management.
• 2 years of registration, scheduling, patient accounts, cash collections or customer service in healthcare.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual skills.
• Valid driver's license if off-site location.

Responsibilities

• Provide pre-registrations and registrations for in-patient, out-patient, ER and same day surgery patients.
• Manage orders, charge capture, cash collection and medical information systems.
• Collect and verify demographic, insurance/financial and clinical data.
• Screen for third-party eligibility and code medical necessity.
• Explain revenue cycle policies and payment options to patients and families.

Skills

High School Diploma/GED

Associate's degree in Business Admin/2

Patient registration

Customer service

Medical terminology

Data entry

Microsoft Office

Bilingual

Driver's license

Insurance knowledge

Medical information systems

Education

High School diploma or GED

Associate's degree in Business Administration/Management

Tools

Medical information systems

Job description

Endeavor Health in Naperville is seeking a Patient Service Representative to handle pre-registrations, registrations, and revenue-cycle tasks for diverse patient streams. You will manage data collection, insurance verification, and payment processes while ensuring patient comfort and accuracy.

Ideal candidates bring healthcare front-desk experience, strong data entry, and knowledge of medical terminology, with bilingual abilities preferred.