Patient Access Specialist – Growth & Impact

Edward Elmhurst Health; Bolingbrook (IL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Premium pay such as shift, holiday

Incentive pay for select positions

Annual increases based on performance

Career pathways to promote growth

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health in Bolingbrook, IL seeks a Patient Access Representative to perform pre-registrations, registrations and related revenue-cycle tasks. You will handle demographic, insurance and clinical data, ensuring accurate information and proper signatures at the point of care.

Responsibilities include third-party eligibility screening, coding for medical necessity, and guiding patients through payment options with a customer-focused approach.

Qualifications

• High School diploma or GED required.
• Associate degree in business or healthcare preferred.
• Driver's license required for off-site duties, with insurance coverage as needed.
• 1–2 years registration, scheduling, patient accounts or customer service in healthcare.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills; MS Office knowledge.
• Bilingual abilities are valued.

Responsibilities

• Provide timely pre-registrations, registrations, order management and cash collection for in-patient, out-patient, ER and same-day surgery.
• Collect and verify demographic, insurance/financial and clinical data; obtain necessary signatures.
• Screen for third-party eligibility and code medical necessity to ensure accurate payment.
• Interact with patients and families to explain revenue cycle expectations and payment options.

Skills

Manual dexterity

Registration experience

Customer service experience

Medical terminology

Data entry

Keyboarding skills

Microsoft Office

Bilingual skills

Education

High School diploma or GED

Associate degree in business or healthcare (Preferred)

Job description

Endeavor Health in Bolingbrook, IL seeks a Patient Access Representative to perform pre-registrations, registrations and related revenue-cycle tasks. You will handle demographic, insurance and clinical data, ensuring accurate information and proper signatures at the point of care.

Responsibilities include third-party eligibility screening, coding for medical necessity, and guiding patients through payment options with a customer-focused approach.