Radiology Front Desk - Patient Service Specialist

RadNet; Downey (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

immediate family

Job summary

RadNet in Downey, CA is seeking a Patient Service Representative to deliver world-class front-desk service in a fast-paced healthcare setting. You will greet patients, verify insurance, collect co-pays, and schedule appointments, while ensuring accurate documentation and smooth patient flow.

The role emphasizes professional communication, patient privacy, and teamwork with back-office staff to support quality care. Clinical familiarity is helpful, and on-site work is required.

Qualifications

• High School diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficient computer skills and basic software knowledge.
• Medical terminology knowledge is a plus.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and documentation.
• Collect and log co-pays and fees; answer and transfer calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide site directions and explain safety protocols to patients.
• Coordinate with back-office staff to ensure timely care.
• Safeguard patient information and maintain patient privacy.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

RadNet in Downey, CA is seeking a Patient Service Representative to deliver world-class front-desk service in a fast-paced healthcare setting. You will greet patients, verify insurance, collect co-pays, and schedule appointments, while ensuring accurate documentation and smooth patient flow.

The role emphasizes professional communication, patient privacy, and teamwork with back-office staff to support quality care. Clinical familiarity is helpful, and on-site work is required.