Patient Service Specialist - Obstetrics (Night Shift, FT)

Scripps Health; Escondido (CA); Presencial; USD 28.000 - 33.000; Jornada completa

Descripción de la vacante

Scripps Mercy Hospital San Diego in Hillcrest is seeking a Patient Service Specialist in Obstetrics within the Patient Financial Services team. You will be the first point of contact, guiding patients through registration, insurance verification and payment collection, while delivering courteous, accurate service.

The role emphasizes teamwork with clinical staff, attention to detail on demographic data, and proactive resolution of patient concerns.

Formación

• Gathers data for accurate patient registration including MRN and insurance info.
• Handles check-in/check-out, verifies identity and demographics.
• Explains pricing and collects patient responsibilities.

Responsabilidades

• Register patients and verify coverage at check-in.
• Route messages and respond to billing inquiries.
• Assist with payment collection and end-of-day reporting.
• Support care team in OB services.

Conocimientos

Registration

Insurance verification

Payment collection

Customer service

Demographic updates

Descripción del empleo

Scripps Mercy Hospital San Diego in Hillcrest is seeking a Patient Service Specialist in Obstetrics within the Patient Financial Services team. You will be the first point of contact, guiding patients through registration, insurance verification and payment collection, while delivering courteous, accurate service.

The role emphasizes teamwork with clinical staff, attention to detail on demographic data, and proactive resolution of patient concerns.