Patient Service Specialist - Medical Front Desk

Hmixray; Huntington Beach (CA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Hmixray is seeking a Patient Service Representative in Huntington Beach to greet and register patients, verify insurance, collect co-pays, and coordinate appointments. You will ensure accurate documentation, maintain patient information, and support back-office teams in delivering high-quality care.

Prior experience in medical offices and strong customer service skills are valued. The role emphasizes professionalism, empathy, and the ability to work in a fast-paced clinical environment while

Qualifications

• High School Diploma or GED (required).
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide preparation and safety protocol directions to patients and facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and health information.
• Safeguard on-site medications per policy and legal requirements.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients and families in clinical settings.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Professionalism

Education

High School Diploma

Job description

Hmixray is seeking a Patient Service Representative in Huntington Beach to greet and register patients, verify insurance, collect co-pays, and coordinate appointments. You will ensure accurate documentation, maintain patient information, and support back-office teams in delivering high-quality care.

Prior experience in medical offices and strong customer service skills are valued. The role emphasizes professionalism, empathy, and the ability to work in a fast-paced clinical environment while