Patient Service Specialist II

Saint Luke's North Hospital; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Paid time off

Retirement contributions

Childcare center

Employee Assistance Program

Job summary

Saint Luke's Pain Management Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will greet patients, answer calls, schedule appointments, collect copays, verify insurance, and maintain patient confidentiality with a professional appearance and conduct.

This full-time day position offers opportunities to support multiple clinic locations, provide backup coverage, and contribute to smooth front-desk operations while delivering compassionate patient service.

Qualifications

• 2 years of applicable experience in a medical office.
• Ability to maintain patient confidentiality and professionalism.

Responsibilities

• Answer telephone and email communications and route messages.
• Greet and register patients; schedule appointments.
• Collect copayments and verify insurance; update patient records.
• Provide backup coverage for other front-office functions and float between locations.

Skills

Customer service

Phone & email

Scheduling

Insurance verification

Tools

Epic

EHR

Job description

Saint Luke's Pain Management Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.

Shift Details: Full Time Day

Responsibilities:

• Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic
• G reeting registering and scheduling patient appointments
• C ollecting patient copayments making appointment reminder c alls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart
• Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while m aintaining a pleasant and professional appearance and conduct.

Why Saint Luke's?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Paid time off
• Retirement contributions
• Childcare center
• Employee Assistance Program

Job Requirements

Applicable Experience: 2 years

Job Details

Full Time Day (United States of America)