Patient Service Specialist II

Saint Luke's Limited; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Luke's Hospital Pain Management Clinic in Kansas City, MO is seeking a Patient Service Specialist II to join our team. You will handle front-desk duties, protect patient confidentiality, schedule appointments, and manage insurance verifications with a professional demeanor.

Responsibilities include patient check-in, copay collection, data integrity in Epic, and backup support across locations as needed. A courteous, organized approach is required to ensure smooth clinic operations.

Qualifications

• Minimum 2 years of applicable experience.

Responsibilities

• Answers telephone and communicates messages via email or Epic.
• Greets, registers and schedules patient appointments.
• Collects patient copayments and verifies insurance and patient data accuracy.
• Scans and uploads patient information to the electronic chart.
• Provides backup for other positions and floats between locations as assigned.

Job description

Patient Service Specialist II### Patient Service Specialist IIApply: Saint Luke's Hospital | 4401 Wornall Rd | Kansas City | MO: Full time: Posted Today: JobReq0061015# **Job Description**Saint Luke’s Pain Management Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.Shift Details: Full Time Day**Responsibilities:*** Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic* Greeting registering and scheduling patient appointments* Collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart* Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.**Why Saint Luke’s?**We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:* Medical health plans* Tuition reimbursement* Paid time off* Retirement contributions* Childcare center* Employee Assistance Program# **Job Requirements**Applicable Experience:2 years# **Job Details**Full TimeDay (United States of America)