Medical Office Specialist

Saint Luke's Health System; Princeton (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Saint Luke’s Health System is seeking a part-time Day shift assistant to support a busy medical office. Responsibilities include answering calls, greeting patients, registering and scheduling appointments, and handling patient communications via email or Epic.

The role requires accuracy in verifying insurance and patient data, collecting copayments, and providing backup across office functions while maintaining patient confidentiality and a professional appearance.

Qualifications

• At least a Diploma; less than 1 year experience preferred.
• Ability to handle front-desk duties and patient communications.

Responsibilities

• Answer phones and route messages via email or Epic.
• Greet, register and schedule patients; collect copayments.
• Verify insurance and patient data accuracy; scan/upload records.
• Provide backup for other office roles and float between locations.
• Maintain patient confidentiality with professionalism.

Skills

Telephone etiquette

Patient scheduling

Communication

HIPAA compliance

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

Epic

Job description

Job Description: Shift Monday - Saturday. Starting shifts vary between 7:15am-8:30am. Closing shifts vary between 4:15pm-5:30pm. The Opportunity: Performs a variety of functions in the medical office involving general duties, including but not limited to answering the telephone, communicating messages through email or Epic, greeting, registering, and scheduling patient appointments, collecting patient copayments, making appointment reminder calls, verifying insurance and other patient data is accurate, scanning and/or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office, including medical records, scheduling, insurance verification, patient referrals, etc., and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct. Why Saint Luke’s? We believe in work/life balance. We are dedicated to innovation and always looking for ways to improve. We believe in creating a collaborative environment where all voices are heard. We are here for you and will support you in achieving your goals. #LI-MS3

Job Requirements: Applicable Experience: Less than 1 year Diploma

Job Details

Part Time Day (United States of America). Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.