Patient Service Specialist II

Saint Luke's; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Paid time off

Retirement contributions

Childcare center

Employee Assistance Program

Job summary

Saint Luke's Pain Management Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.

This full-time daytime role supports patient greetings, scheduling, payments, and data verification across multiple clinic locations. Ideal candidates have 2 years of applicable experience in a medical office, with strong communication skills and a

Qualifications

• 2 years applicable experience in a medical/clinic setting.
• Ability to greet, register, and schedule patients with professionalism.

Responsibilities

• Answering the telephone and communicating messages via email or Epic.
• Greeting, registering and scheduling patient appointments.
• Collecting patient copayments, making reminder calls, verifying insurance, and updating patient data in the electronic chart.
• Provide backup for other positions and functions in the medical office and float between multiple locations as assigned.

Skills

Customer service

Medical office experience

Job description

Job Description

Saint Luke's Pain Management Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.

Shift Details: Full Time Day

Responsibilities

• Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic
• Greeting registering and scheduling patient appointments
• Collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart
• Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Benefits

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Paid time off
• Retirement contributions
• Childcare center
• Employee Assistance Program

Job Requirements

Applicable Experience: 2 years

Job Details

Full Time

Day (United States of America)