Patient Service Specialist I — Front Desk

Northern Light Health; Bangor (ME); Hybrid; USD 25,000 - 29,000; Full time

Job summary

Northern Light Eastern Maine Medical Center in Bangor, Maine, is seeking an Administrative Support professional for the Primary Care - Pediatric department. The role is full time, 9:00 AM to 5:30 PM, with a salary range of $18.25–$21.45 per hour.

The position serves as the first point of contact for patients, handling check-ins, insurance verification, appointment scheduling, and general registration duties, while ensuring accurate data entry and courteous service.

Qualifications

• Required High School Diploma/General Educational Development (GED).

Responsibilities

• Greets and checks in patients, verifies and updates insurance information, and confirms patient details.
• Schedules patient appointments and processes referrals.
• Answers phones and handles patient inquiries with courtesy.
• Posts payments and assists with charge reconciliation and billing-related tasks.
• Maintains accurate demographic information and documents changes in the patient chart.

Education

High School Diploma/GED

Job description

Northern Light Eastern Maine Medical Center in Bangor, Maine, is seeking an Administrative Support professional for the Primary Care - Pediatric department. The role is full time, 9:00 AM to 5:30 PM, with a salary range of $18.25–$21.45 per hour.

The position serves as the first point of contact for patients, handling check-ins, insurance verification, appointment scheduling, and general registration duties, while ensuring accurate data entry and courteous service.