Patient Service Specialist - Front Desk (Mentorship & PTO)

Select Medical; Elizabethtown (Lancaster County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision insurance

Job summary

Select Medical in Elizabethtown, PA is hiring a Patient Service Specialist to manage front-desk activities and support the patient journey from arrival to checkout. You will greet patients, register them, and help schedule their visits with a focus on a positive experience.

The role includes handling co-pays, coordinating with insurers, and assisting with referrals and authorizations to keep patient flow smooth. This full-time position offers a Monday–Friday schedule with some evening shifts.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Customer service

Communication

Scheduling

Education

High School Diploma or GED

Job description

Select Medical in Elizabethtown, PA is hiring a Patient Service Specialist to manage front-desk activities and support the patient journey from arrival to checkout. You will greet patients, register them, and help schedule their visits with a focus on a positive experience.

The role includes handling co-pays, coordinating with insurers, and assisting with referrals and authorizations to keep patient flow smooth. This full-time position offers a Monday–Friday schedule with some evening shifts.