Patient Service Specialist | Front Desk & Care Coordination

Forefront Dermatology; Prescott (AZ); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

HSA matching

PTO & Holidays

Life insurance

Disability insurance

401K with match

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Prescott, AZ is seeking a dedicated Patient Service Representative to join our fast-paced clinics. You will handle patient check-in, verify insurance, process payments, and support front desk operations.

The role requires strong customer service skills, basic computer proficiency, and the ability to learn new software quickly. Travel between Prescott and Prescott Valley may be required, with occasional Cottonwood visits.

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions and able to learn new software quickly.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Greet patients and check in for appointments and verify insurance.
• Handle a multi-line phone system and manage medical records filing.
• Scan documents into the electronic health record.
• Maintain waiting area tidiness and reception area cleanliness.
• Schedule follow ups and manage appointment changes as needed.
• Collect co-pays and cash payments.
• Assist with stocking supplies and other clinic duties.

Skills

Customer service

Medical office experience

Typing 40 wpm

Computer proficiency

Communication skills

Organization

Education

High school diploma or equivalent

Tools

Epic/EMR systems

Job description

Forefront Dermatology in Prescott, AZ is seeking a dedicated Patient Service Representative to join our fast-paced clinics. You will handle patient check-in, verify insurance, process payments, and support front desk operations.

The role requires strong customer service skills, basic computer proficiency, and the ability to learn new software quickly. Travel between Prescott and Prescott Valley may be required, with occasional Cottonwood visits.