Patient Service Specialist, Float (Bilingual Preferred)

Family Health Centers of San Diego; San Diego (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive Salary and Benefits

Paid Time Off, Extended Sick Leave, &

Paid Holidays

Medical/Dental/Vision/FSA/Life

Retirement Plan with Employer Match

Job summary

Family Health Centers of San Diego is seeking a Patient Service Representative, Float, to be the first point of contact for patients. The role includes greeting, registering, scheduling, and processing insurance eligibility, with duties centered on accurate data entry in the electronic health record system.

The position requires a high school diploma or GED, with healthcare experience preferred. Bilingual English/Spanish is preferred; competitive benefits are offered and salary ranges from

Qualifications

• High school diploma or GED required.
• Healthcare environment experience preferred.
• Bilingual in English/Spanish preferred.
• Medical terminology familiarity helpful.
• Cash handling and payment collection skills are important.

Responsibilities

• Greet patients and manage check-in/check-out using the EHR system.
• Verify demographics and insurance information for records.
• Schedule appointments and process referrals/authorizations.
• Collect co-pays and payments according to coverage specifications.
• Assist with billing inquiries and escalate issues as needed.

Skills

Customer service

Cash handling

EHR data entry

Bilingual (English/Spanish) preferred

Education

High school diploma or GED

Medical Terminology course (preferred)

Medical Assistant certification (preferred)

C-NA certification (preferred)

Tools

Electronic Health Record (EHR) system

Job description

Family Health Centers of San Diego is seeking a Patient Service Representative, Float, to be the first point of contact for patients. The role includes greeting, registering, scheduling, and processing insurance eligibility, with duties centered on accurate data entry in the electronic health record system.

The position requires a high school diploma or GED, with healthcare experience preferred. Bilingual English/Spanish is preferred; competitive benefits are offered and salary ranges from