Patient Service Specialist - Caring Front Desk & Scheduling

RadNet, Inc.; Frederick (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Accounts

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Job summary

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect payments, and coordinate scheduling in a fast-paced radiology setting. The role emphasizes exceptional customer service, accuracy in documentation, and professional communication with patients and staff.

Candidates should have a High School Diploma or GED, strong computer skills, and the ability to multitask while delivering world-class service in a healthcare environment.

Qualifications

• High School Diploma or GED is required.
• Strong communication, interpersonal and customer service skills are essential.
• Ability to multitask and work in a fast-paced environment.
• Experience in healthcare or radiology office is a plus.
• Proficiency with computers and office software is expected.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures and complete documentation.
• Collect co-pays and fees and log transactions.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Teamwork

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect payments, and coordinate scheduling in a fast-paced radiology setting. The role emphasizes exceptional customer service, accuracy in documentation, and professional communication with patients and staff.

Candidates should have a High School Diploma or GED, strong computer skills, and the ability to multitask while delivering world-class service in a healthcare environment.