Patient Service Specialist

Select Physical Therapy; Colorado Springs (CO); Hybrid; USD 24,796 - 26,174; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical, vision, and dental plans

401(k) matching retirement plans

Job summary

A premiere health care service in Colorado Springs is seeking a Patient Service Specialist for a full-time position. Responsibilities include greeting patients, scheduling appointments, and handling insurance processes. The ideal candidate will have a high school diploma and preferably one year of front desk or medical office experience. Enjoy a workplace that values work-life balance with no weekends and offers comprehensive benefits, including mentorship programs and a 401(k) plan.

Qualifications

• 1 year of front desk experience is preferred.
• 1 year of medical office experience is preferred.

Responsibilities

• Greet and register patients, providing information about their visits.
• Schedule appointments in person and via phone.
• Maintain regular communication with various parties.
• Collect co-pays and manage insurance approvals.

Skills

Good communication

Self-motivation

Education

High School Diploma or GED

Job description

Patient Service Specialist - Split

We offer flexible schedules, no weekends, and opportunities for growth! Reach out and apply if you are a self‑motivated, good communicator looking for work‑life balance and a solid team environment.

Location: This position floats to other clinics but remains home‑based at the Barnes Road Clinic.

Address: 5560 Barnes Road, #116, Colorado Springs, CO 80917.

Position type: Full Time

Schedule: Monday‑Friday (7am‑6pm)

Compensation: $18.00 - $19.00 per hour based on experience.

Why Join Us?

• Start Strong: Our mentorship and orientation programs ensure a successful transition.
• Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance.
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings.
• Invest in Your Future: Company‑matching 401(k) retirement plans plus life and disability protection.

Responsibilities

• Greet and register patients; provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications

Minimum Qualifications:

• High School Diploma or GED required.

Preferred Qualifications:

• 1 year of front desk experience.
• 1 year of medical office experience.

Physical Requirements

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
• Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift.
• Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics.
• Ability to carry office supplies up to 10 lbs.
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written directions.
• Ability to speak and hear sufficiently to understand and give directions.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at Select Physical Therapy by 2x.