Patient Service & Scheduling Specialist II

Covenant Health; Clinton (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Covenant Health is seeking a full-time Patient Service Representative in Clinton, Tennessee. This role involves providing administrative coverage for patient service functions, including managing check-out operations, collecting payments, and balancing work daily.

The ideal candidate should have experience in a medical office or strong customer service skills. Candidates with a high school diploma or equivalent are preferred. The position operates during day shifts and involves direct collaboration with the healthcare team.

Qualifications

• Requires at least one year of experience in a medical office setting.
• Familiarity with ICD-9/10 and CPT-4 coding is essential.
• Customer service experience is acceptable.

Responsibilities

• Maintains departmental policies and procedures.
• Handles telephone calls and patient information changes.
• Records procedure diagnoses for charge entry.

Skills

Knowledge of insurance procedures

Customer service

Appointment scheduling

Education

High school diploma or GED preferable

Job description

Covenant Health is seeking a full-time Patient Service Representative in Clinton, Tennessee. This role involves providing administrative coverage for patient service functions, including managing check-out operations, collecting payments, and balancing work daily.

The ideal candidate should have experience in a medical office or strong customer service skills. Candidates with a high school diploma or equivalent are preferred. The position operates during day shifts and involves direct collaboration with the healthcare team.