Patient Service Representative - Raymond - Full Time

Southern NH Medical Center; Raymond (NH); Presencial; USD 19 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & dental

Vision coverage

Competitive pay

Tuition reimbursement

403(b) plan

Resumo da oferta

Southern NH Medical Center is seeking a friendly front desk representative to greet patients, register them, and coordinate with clinical staff. The role emphasizes accurate data entry, patient scheduling, and payment collection in a busy healthcare setting.

You will verify insurance and addresses, process referrals and authorizations, and help maintain smooth daily operations. This on-site position offers comprehensive benefits and opportunities to contribute to patient care.

Qualificações

• High School Diploma or equivalent required.
• Previous healthcare front-desk experience preferred.
• MS Office proficiency required.

Responsabilidades

• Greets and registers patients; notifies staff of arrival.
• Verifies address and insurance status.
• Schedules referrals with specialists and tests, and handles related appointments.
• Completes prior authorization of testing as required by insurance.
• Checks out patients; collects payments and schedules follow-up appointments.
• Maintains and confirms providers' schedules to optimize daily appointments.
• Suggests improvements to registration processes to increase efficiency.

Conhecimentos

Customer service

Front desk operations

Formação académica

High School Diploma or equivalent

Ferramentas

MS Office

Descrição da oferta de emprego

Job Description

Come work at the best place to give and receive care!

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more !

Work Shift

Mon/Tues/Wed, 7-4pm. Thur/Fri, 6:30-3:30pm.

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.