Patient Service Representative - Raymond - Full Time

SolutionHealth; Raymond (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Short- and long-term disability

Life insurance

Competitive pay

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking a front desk representative to manage patient check-in, scheduling, and billing from a busy reception area in Raymond, NH. The role requires teamwork with clinical staff and strong attention to privacy and accuracy.

The ideal candidate will have a High School Diploma, experience in a health care setting, and proficiency with MS Office. This on-site position offers a comprehensive benefits package and a supportive work environment.

Qualifications

• High School Diploma or equivalent required.
• Previous healthcare front desk experience preferred.
• Proficient in MS Office and basic computer tasks.

Responsibilities

• Greet and register patients and notify staff of arrival.
• Verify current address and insurance status.
• Schedule referrals, appointments with specialists, testing and labs.
• Complete prior authorizations for testing as required by insurance.
• Process patient payments and manage accounts; confirm follow-up appointments.
• Maintain provider schedules and ensure accurate daily scheduling.
• Suggest improvements to patient registration and administrative processes.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Education

High School Diploma

Tools

MS Office

Job description

Come work at the best place to give and receive care!

Job Description:

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift:

Mon/Tues/Wed, 7-4pm. Thur/Fri, 6:30-3:30pm.

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.