Patient Service Representative - Raymond - Full Time

Elliot Health System; New Hampshire; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, prescription, and eye/

Job summary

Elliot Health System in New Hampshire is seeking a dedicated front desk administrator to greet and register patients, answer phones, and manage scheduling. The role supports collecting fees and entering patient charges and demographics while coordinating with clinical staff to ensure smooth patient flow.

Responsibilities include retrieving medical records, verifying insurance, posting charges, and maintaining accurate appointment schedules, with a focus on efficient office operations and

Qualifications

• Education: High School Diploma or equivalent required.
• Experience in a health care setting preferred.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures for writing referrals and schedules referrals.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient, collects payments and schedules follow up appointments.
• Maintains provider schedules and confirms daily appointments.
• Assists in developing systems for accurate patient registration.

Skills

Greeting patients

Answering phones

Scheduling appointments

Entering patient charges

Demographics collection

Ms Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Schedule: Mon/Tues/Wed, 7-4pm. Thur/Fri, 6:30-3:30pm.