Patient Service Representative - Pediatrics at Manchester - Full Time

SolutionHealth; Manchester (NH); Presencial; USD 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

401(k) plan

Resumo da oferta

SolutionHealth is seeking a front desk representative to manage patient registration, greeting, scheduling, and clerical tasks at our Manchester, NH location. The role involves verifying insurance, collecting payments, and coordinating referrals, testing, and follow-up appointments with care teams.

Applicants should have a High School Diploma or equivalent and prior healthcare front desk experience is preferred. Proficiency in MS Office is required.

Qualificações

• High School Diploma or equivalent required.
• Experience in healthcare front desk preferred.
• Proficient in MS Office.

Responsabilidades

• Greets and registers patients; notifies medical staff of arrival.
• Verifies current address and insurance status.
• Uses procedures for referrals and communicates with doctors per protocol.
• Schedules referral appointments with specialists and hospital testing/lab work.
• Completes prior authorizations for testing as per insurance requirements.
• Checks out patients, collects payments, and schedules follow-up or specialty appointments; posts charges as needed.
• Maintains providers' schedules and confirms daily appointments.
• Assists in developing systems to improve patient registration and administrative efficiency.

Conhecimentos

MS Office proficiency

Front desk support

Patient greeting

Formação académica

High School Diploma or equivalent

Ferramentas

MS Office

Descrição da oferta de emprego

Come work at the best place to give and receive care!

Job Description:

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more !

Work Shift:

Monday to Friday 8am to 5pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.