Patient Service Representative - Radiology Front Desk

Hmixray; Palm Springs (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services

Job summary

Hmixray is seeking a Patient Service Representative to join our radiology team. You will greet patients, verify insurance, collect payments, and coordinate with back-office staff to ensure smooth visits.

In this fast-paced outpatient setting, you will provide world-class customer service, navigate medical terminology, and support patients through the registration and scheduling process while upholding privacy standards.

Qualifications

• High School Diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation.
• Collect co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule, or cancel appointments; confirm with patients.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Computer skills

Medical terminology knowledge

Job description

Hmixray is seeking a Patient Service Representative to join our radiology team. You will greet patients, verify insurance, collect payments, and coordinate with back-office staff to ensure smooth visits.

In this fast-paced outpatient setting, you will provide world-class customer service, navigate medical terminology, and support patients through the registration and scheduling process while upholding privacy standards.