Patient Service Representative (PSR)

Axia Women's Health; Abington (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Patient Service Representative, der in einem dynamischen Umfeld arbeitet. Diese Rolle umfasst die Begrüßung von Patienten, das Aktivieren von Akten und die Unterstützung des Teams, um eine hohe Patientenzufriedenheit zu gewährleisten. Mit flexiblen Arbeitszeiten und einem Fokus auf Teamarbeit bietet diese Position eine großartige Gelegenheit, in der Gesundheitsversorgung einen positiven Unterschied zu machen. Wenn Sie leidenschaftlich daran interessiert sind, Frauen in ihrer Gesundheit zu unterstützen, ist dies die perfekte Gelegenheit für Sie.

Benefits

401(k) Matching

Generöse PTO

Kostenlose Beratung

Zahnversicherung

Lebensversicherung

Kurzzeit- und Langzeit-Behinderung

Qualifications

• Fähigkeit, sich an wechselnde Prioritäten anzupassen.
• Ausgezeichnete Kundenservicefähigkeiten erforderlich.

Responsibilities

• Begrüßung der Patienten und Aktivierung von Akten.
• Unterstützung von Patienten und Personal.

Skills

Kundenservicefähigkeiten

Flexibilität

Kommunikationsfähigkeiten

Teamarbeit

Job description

At Axia Women’s Health, recognized as a Great Place to Work for three consecutive years, our vision is to lead in improving women's health. Our community includes over 400 providers across nearly 200 centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky, covering OB/GYN, breast health, high-risk pregnancy, laboratories, urogynecology, and fertility. Axia Women’s Health prioritizes women’s well-being by providing personalized care to support healthier, happier lives.

We are currently seeking a Patient Service Representative for Athena OBGYN in Horsham, PA, with potential to float to Abington.

Hours: Mon-Thurs 7:30-4pm; options for 9-5 or 9:30-6pm with one closing shift (10:30am-7pm); Fridays 6:30am-3pm.

The Patient Service Representative will greet patients, activate files, and support patients and staff. Responsibilities include:

• Modeling a positive work ethic, contributing to a 95% patient satisfaction rate.
• Communicating effectively, clearly, and appropriately for the audience.
• Focusing on care center success and patient outcomes.
• Adhering to standards of conduct and compliance.

Qualified candidates will:

• Adapt to changing priorities and needs.
• Be flexible and composed under pressure.
• Possess excellent customer service skills.
• Thrive in a fast-paced, innovative environment.
• Prioritize team success over individual tasks.
• Work 40 hours weekly across multiple locations as needed.

Benefits include:

• Eligibility from the first of the month after hire.
• Immediate 401(k) matching with no vesting period.
• Generous PTO and volunteer time off.
• Multiple medical plans, premiums as low as $8 per pay.
• Low-cost access to providers through Axia’s insurance.
• Axia-paid life, short-term, and long-term disability insurance.
• Free counseling for colleagues and family.
• Additional options: dental, vision, supplemental insurance, FSA, HSA with employer contributions, and more.

We celebrate diversity and are committed to creating an inclusive community where everyone feels empowered to be their authentic selves. We welcome applicants regardless of gender, race, ethnicity, ability, or sexual orientation.

All hires must verify identity and eligibility to work in the U.S. and complete employment verification upon hire. Applicants must be authorized to work full-time in the U.S.