Patient Service Representative (PSR), Full-Time Days, 40 Hours, Family Medicine Danielson

Day Kimball Healthcare; Putnam (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Patient Service Representative, um das Front-Desk-Team in der Familienmedizin zu unterstützen. Diese spannende Rolle umfasst die Verwaltung von Patientenanrufen, die Überprüfung von Patientendaten und die Sicherstellung einer hohen Patientenzufriedenheit. In einem unterstützenden und kollaborativen Umfeld können Sie Ihre Fähigkeiten im Kundenservice und in der medizinischen Kodierung einsetzen, um einen positiven Einfluss auf die Gemeinschaft zu haben. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Unfall- und kritische Krankheitsversicherung

401K-Plan mit Arbeitgeberbeitrag

Sonstige Vorteile

Qualifications

• Erfahrung im Kundenservice mit mindestens 4 Jahren in einer Front-Desk-Rolle.
• Kenntnisse in der medizinischen Kodierung und Cash Handling.

Responsibilities

• Verwaltung von Patientenanrufen und Terminplanung.
• Überprüfung von Patientendaten und Versicherungsinformationen.

Skills

Kundenservice

Medizinische Kodierung (CPT/ICD9)

Cash Handling

Datenverarbeitung

Education

High School Diploma

College Courses

Tools

Patienteninformationssysteme

Job description

Position: Patient Service Representative (PSR), Full-Time Days, 40 Hours, Family Medicine Danielson

Location: Danielson, CT

Job Id: 3815015825

# of Openings: 1

Day Kimball Health is hiring a Patient Service Representative for the Family Medicine Department!

Location: Putnam, CT

Shift: Day Shift, 40 Hours

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. We are passionate about our patients and employees, and we offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and grow both personally and professionally.

Job Summary

This multi-tasking position involves all front-end functions, including customer service, telephone management, scheduling, registration, copay collections, time-of-service account management, coding review, charge entry, and end-of-day procedures. The PSR will ensure provider schedules are properly populated, telephones are answered per protocols, and registration information is complete prior to or during patient visits.

Key responsibilities include:

• Collaborating with patients, physicians, staff, and management to ensure patient satisfaction and accurate front-end processing.
• Verifying patient demographics and insurance information before scheduled visits.
• Registering patients at each visit, capturing complete patient and insurance details, and documenting payments such as co-pays and balances.
• Checking out patients by entering charges, scheduling future appointments, facilitating procedures, and providing receipts.

Required Skills and Qualifications

Education:

• High school diploma or equivalent; college courses preferred.

Experience:

• Competency in medical procedural coding (CPT/ICD9).
• At least 4 years of relevant front-desk and customer service experience, preferably in healthcare.
• Proficiency in cash handling and typing at minimum 40 WPM.
• Experience with patient or customer information systems.

Additional Benefits include:

• Accident & Critical Illness Coverage
• 401K Plan with Employer Contribution
• Other Benefits

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer, committed to providing equal employment opportunities regardless of race, color, religion, gender, national origin, age, disability, veteran status, or other protected statuses. We are a smoke-free environment.

Ready to apply your expertise at the largest employer in Northeastern Connecticut and join a team dedicated to excellence in individualized care? Apply now and experience a culture of teamwork, professionalism, mutual respect, and a career that makes a difference!