Patient Service Representative - Pediatrics, Westwood

Davita Inc.; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks a Patient Service Representative to support the Children's Health Center in Los Angeles. The role involves essential administrative tasks that ensure pediatric patients receive timely care, collaborating with physicians and guiding patients through the health system.

Qualifications

• Skill in setting priorities reflecting job responsibilities.
• Ability to maintain relationships with diverse populations.
• Experience needed in authorization and referral processing.

Responsibilities

• Obtain prior authorizations and process referrals.
• Manage appointment scheduling and address in-basket messages.
• Upload medical records and review provider schedules.

Skills

Setting priorities

Establishing relationships

Integrating demands

Verbal communications

Interacting empathetically

Job description

Description

As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

• Obtain prior authorizations


• Referral processing


• Address in-basket messages


• Appointment scheduling


• Review of provider schedules


• Review and upload of medical records

Salary Range: $29.42 - $42.14 Hourly

Qualifications

We are looking for a professionalwith....

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.


• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.


• Ability to creatively integrate competing demands into a productive working environment.


• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.


• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Preferred:

• Experience with authorization and referral processing.


• Experience working with in-baskets.


• Knowledge of specific specialty practice and workflows.