Patient Service Representative - Westwood Children's Health Center

Davita Inc.; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a Patient Service Representative to support the Children's Health Center in Westwood. The role involves comprehensive administrative support, ensuring timely care for pediatric patients by managing appointments, authorizations, and medical records. Ideal candidates will possess strong communication and relationship-building skills to enhance patient interactions and collaboration with physicians.

Qualifications

• Skill in setting priorities which reflect job responsibilities.
• Ability to establish productive working relationships across diverse backgrounds.
• Skill in verbal communications to convey complex problems.

Responsibilities

• Obtain prior authorizations and referral processing.
• Address in-basket messages and appointment scheduling.
• Review and upload medical records.

Skills

Setting priorities

Relationship management

Creative integration of demands

Verbal communication

Diplomatic interaction

Job description

Description

As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

• Obtain prior authorizations


• Referral processing


• Address in-basket messages


• Appointment scheduling


• Review of provider schedules


• Review and upload of medical records

Salary Range: $29.42 - $42.14 Hourly

Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.


• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.


• Ability to creatively integrate competing demands into a productive working environment.


• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.


• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Preferred:

• Experience with authorization and referral processing.


• Experience working with in-baskets.


• Knowledge of specific specialty practice and workflows.