Patient Service Representative - Westwood Children's Health Center

UCLA Outpatient Clinics; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

UCLA Outpatient Clinics is seeking a Patient Service Representative for the Children's Health Center in Westwood. This role includes providing administrative support, guiding pediatric patients through health systems, and collaborating with physicians to ensure comprehensive patient care.

Qualifications

• Experience in a healthcare administrative role is preferred.
• Strong communication and organizational skills required.
• Ability to manage patient interactions effectively.

Responsibilities

• Obtain prior authorizations and process referrals.
• Schedule appointments and manage provider schedules.
• Review and upload medical records.

Skills

Administrative Support

Patient Guidance

Communication

Job description

Description

As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

• Obtain prior authorizations
• Referral processing
• Address in-basket messages
• Appointment scheduling
• Review of provider schedules
• Review and upload of medical records

Salary Range: $29.42 - $42.14 Hourly