Patient Service Representative - Orthopaedics - Full Time

SolutionHealth; Manchester (NH); Presencial; USD 22 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision coverage

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

403(b) retirement plan

Competitive pay

Resumo da oferta

Elliot Health System invites you to join the front desk team at Elliot Orthopedics, a department of Elliot Hospital. You will greet and register patients, answer phones, schedule appointments, and handle demographics and charges as part of an integrated care team to support seamless patient flow.

Proficiency in MS Office and a high school diploma are required; prior healthcare front-desk experience is preferred.

Qualificações

• Education: High School Diploma or equivalent required.
• Experience: Previous health care front desk experience preferred.

Responsabilidades

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Collects payments and schedules follow-up appointments or specialty appointments as appropriate.

Conhecimentos

MS Office

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Come work at the best place to give and receive care!

Job Description:

About Us

At Elliot Orthopedics, a Department of Elliot Hospital, we offer expert, personal and individualized care in the diagnosis and treatment of all orthopedic conditions including sports injuries, trauma care, joint replacement surgery and most musculoskeletal conditions. Together with physical therapy and primary care doctors, we quickly and effectively treat the patient’s condition as part of an integrated healthcare team. Our goal is to help our patients to ‘Live Better.’

Position Summary: M - F 8:15 am - 4:45 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Shift:

815a-445p

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.