Patient Service Representative - Orthopaedics - Full tIme

Solution for Health International; Manchester (NH); Hybride; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Résumé du poste

Elliot Health System is seeking a Patient Service Representative for orthopaedics to manage front desk duties, greet and register patients, verify insurance, and schedule referrals and tests. This role requires strong customer service and computer skills in a busy clinical setting.

The position emphasizes accurate registration, efficient appointment flow, and coordination with providers to ensure smooth patient care. A high school diploma is required, and health-care experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting performing similar functions preferred.
• Software/Hardware: Proficient in MS Office.

Responsabilités

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office; collects payments and schedules follow-up appointments.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Assists in developing and implementing systems to support effective patient registration.
• Makes recommendations to increase efficiency of patient care or administrative functioning.

Connaissances

Customer service

Front desk operations

Communication

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

## Patient Service Representative - Orthopaedics - Full tImeApply: Stratham - 118 Portsmouth Ave: Hooksett, NH: Manchester, NH: Full time: Posted Today: JR13393Come work at the best place to give and receive care!**Job Description:****Position Summary:**Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.**Key Responsibilities*** Greets and registers patients; notifies medical staff of their arrival.* Verifies current address and insurance status.* Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.* Completes prior authorization of testing according to insurance requirements.* Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.* Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.* Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.**Education/Experience/Licensure*** Education: High School Diploma or equivalent required.* Experience: Previous experience in a health care setting performing similar functions preferred.* Certification/Licensure: N/A* Software/Hardware: Proficient in MS Office.**What Elliot Health System Has to Offer*** Health, dental, prescription, and vision coverage for full-time & part-time employees* Short-term disability, long-term disability, and life insurance coverage* Competitive pay* Tuition Reimbursement* 403(b) Retirement Savings Plan* And more!**Work Shift:**Days*SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.*