Patient Service Representative - Mercy Clinics - General Surgery

Mercy; Pittsburgh (KS, Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy is seeking a Patient Service Representative to ensure a positive experience for patients and visitors at their clinic in Pittsburg, Kansas. The role involves managing front desk operations and requires a high school diploma. Benefits include tuition reimbursement, health insurance, and paid parental leave.

Benefits

Tuition Reimbursement up to $2,000

Health/Dental/Vision available after day one

Annual contribution of $100 to Dependent Care FSA

Paid parental leave

401k with employer match

Paid PTO for volunteering

Competitive salary

Future career growth

Qualifications

• One year of applicable medical office experience preferred.
• Must attend Clinic Core Front Desk Training.

Responsibilities

• First point of contact for patients and visitors.
• Manage front desk operations and workflows.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Job description

Mercy Clinics - 2701 S Rouse St

2701 S Rouse St

Pittsburg, Kansas 66762

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

• Education: High school diploma or equivalent
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.
  All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

• Education: High school diploma or equivalent
• Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Mercy Key Benefits:

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

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