Patient Service Representative - Mercy Clinic Heart & Vascular

Mercy; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition support

Retirement plan with company match

Job summary

Mercy is seeking a Patient Service Representative to greet patients, schedule appointments, and perform clerical tasks onsite in Saint Louis, MO. The role emphasizes compassionate service and professional conduct aligned with Mercy standards.

This full-time, onsite position runs with daytime hours, typically Monday through Friday, 8:00am–4:30pm, and requires a high school diploma or equivalent with no prior experience necessary.

Qualifications

• High school diploma or equivalent.
• No prior experience required.

Responsibilities

• Greets and appropriately directs patients in a courteous manner via phone calls or direct contact.
• Schedules appointments and updates demographic information, checks patients in and out.
• Maintains waiting room.
• Performs general clerical duties as needed.

Skills

Front desk skills

Customer service

Phone etiquette

Communication skills

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

Greets and appropriately directs patients in a courteous manner via phone calls or direct contact. Schedules appointments and updates demographic information, checks patients in and out. Maintains waiting room. Performs general clerical duties as needed. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Patient Service Representative

Onsite

Full -Time

Schedule: Days (Monday - Friday 8:00am-4:30pm)

625 S New Ballas Rd

Saint Louis, MO 63141

Qualifications

• Education: High school diploma or equivalent.
• Experience: None

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment.

Find Us At

Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): service, patient, front desk, receptionist, front desk, guest services, Mercy, days,